TOC: J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 22(7)
Experiential Value, Relationship Quality, and Customer Loyalty in Full-Service Restaurants: The Moderating Role of Gender
–Naehyun (Paul) Jin, Nathaniel D. Line & Ben Goh [] []
Personality Differences and Hotel Web Design Study Using Targeted Positive and Negative Association Rule Mining
–Rosanna Leung, Jia Rong, Gang Li & Rob Law [] []
Profiling Service Failure and Customer Online Complaint Motives in the Case of Single Failure and Double Deviation
–Poh Theng Loo, Huey Chern Boo & Catheryn Khoo-Lattimore [] []
Managing State-Owned Hotels in China: The Challenges and Remedies
–Kam Hung, Hanqin Zhang, ChiFung (Kevin) Lam, Guoqiang Yang, Daixin Pang, Zhongwen Chen, Jing Li, Fuying Yang, Linquan Yan, Chenfei Wang & Yuan Deng [] []
Resource Exchanges for Agritourism Service Encounters
–Hyungsuk Choo & James F. Petrick [] []
Research Note: A Content Analysis of Articles on Visiting Friends and Relatives Tourism, 1990–2010
–Tom Griffin [] []
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