TOC: Service Ind J
Introduction
Service Industries Journal, 33(2)
Determinants of knowledge transfer strategy in franchising: integrating knowledge-based and relational governance perspectives
–Nina Gorovaia & Josef Windsperger [] []
‘Organizational learning culture’: an ingenious device for promoting firm’s innovativeness
–Masood Nawaz Kalyar & Nosheen Rafi [] [Google Scholar]
Case studies and practical applications
Service willingness and senior tourists: knowledge about aging, attitudes toward the elderly, and work values
–Anita Zichun Chu & Regina Juchun Chu [] []
Assessing gender differences in ‘quick response’ code loyalty promotion acceptance
–Shintaro Okazaki, Angeles Navarro & Carolina López-Nicolas [] []
The correlations between price cuts/changes and fee sensitivity on the choice of mobile phone service provider
–Yi-Fei Chuang & Yih-Ching Tsaih [] []
Firm growth in the Swedish retail and wholesale industries
–Sven-Olov Daunfeldt, Åsa Lang, Zuzana Macuchova & Niklas Rudholm [] []
The impact of crisis events on the stock returns volatility of international airlines
–Yu Shan Wang [] []
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