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The American Marketing Services Marketing Special Interest Group (SERVSIG) Announces:

Christopher Lovelock Career Contributions Award Winner:

Paul Patterson; University of New South Wales

Christopher Lovelock passed away on February 24, 2008. Christopher was a founding father of the services marketing field and he was recognized around the world as a leading authority on service management. Christopher was very important to many people in our academic community and he will be greatly missed! Tributes were given at the following services conferences in Christopher’s honor: the ÂÜÀòÉç¹ÙÍø SERVSIG, Services Research Conference in Liverpool, UK and the ÂÜÀòÉç¹ÙÍø Frontiers in Service Conference in Taipei, Taiwan.

SERVSIG’s Best Services Article Award for 2012

Ingo O. Karpen, Liliana L. Bove, and Bryan A. Lukas, Linking Service-Dominant Logic and Strategic Business Practice: A Conceptual Model of a Service-Dominant Orientation (2012), Journal of Services Research, 15 (1), 21-38.

ASU CSL/Liam Glynn Research Scholarship Award

Ben Lucas University of Newcastle
Eric Olson University of Central Florida
Neha Sadhotra Indian Institute of Management
Yi-Chun Ou University of Groningen

The ÂÜÀòÉç¹ÙÍø (ÂÜÀòÉç¹ÙÍø) Services Marketing Special Interest Group (SERVSIG) and the ASU Center for Services Leadership/Liam Glynn Scholarship gives emerging services scholars the opportunity to attend the Services Doctoral Consortium and the ÂÜÀòÉç¹ÙÍø Frontiers in Services Conference.

The ASU Center for Services Leadership is a research center within the W. P. Carey School of Business at Arizona State University. Founded in 1985 to pioneer the study of services, the Center for Services Leadership has established itself as a globally recognized authority on how to compete strategically through the profitable use of services. The Center for Services Leadership is the sponsor of this year’s Services Doctoral Consortium and the Liam Glynn Research Scholarship Award.

Liam Glynn was a Lecturer at the University College Dublin in the Smurfit Graduate School of Business. The first Director of the UCD Centre for Quality and Services Management, Liam published services marketing articles in France, Ireland, Italy, the United Kingdom, and the United States. Co-editor of Understanding Services Management in 1995, he was the Membership Coordinator for the ÂÜÀòÉç¹ÙÍø SERVSIG and co-chaired the first ÂÜÀòÉç¹ÙÍø SERVSIG Conference on services research in 1999. He was 40 when his long battle with cancer ended. SERVSIG created an annual travel scholarship in Liam’s name to honor his memory.

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