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TOC: Intl J Bank Mar

Introduction

International Journal of Bank Marketing, 31(5)

Obstacles to upgrading customer value-in-use in retail banking
Ilkka Lähteenmäki, Satu Nätti [] []

Social value in retail banking
Juan Carlos Fandos Roig, Marta Estrada Guillén, Santiago Forgas Coll, Ramon Palau i Saumell [] []

Market orientation in the context of the impact of leadership capability on performance
Kurmet Kivipõld, Maaja Vadi [] []

Predictors of internet banking adoption: Profiling Tunisian postponers, opponents and rejectors
abil Mzoughi, Wafa M’Sallem [] []


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