TOC: J Services Mar
Introduction
Journal of Services Marketing, 27(2)
Branding activities of a micro industrial services company
–Jenny Sandbacka, Satu Nätti, Jaana Tähtinen [] []
Configural algorithms of patient satisfaction, participation in diagnostics, and treatment decisions’ influences on hospital loyalty
–Chia-Wen Chang, Ting-Hsiang Tseng, Arch G. Woodside [] [Google Scholar]
Effects of mutual fund advertising disclosures on investor information processing and decision-making
–Taejun (David) Lee, TaiWoong Yun, Eric Haley [] []
Nomological validity of the Net Promoter Index question
–Birgit Leisen Pollack, Aliosha Alexandrov [] []
Encounter-based antecedents of e-customer citizenship behaviors
–Nwamaka A. Anaza, Jing Zhao [] []
Empowering senior citizens via third places: research driven model development of seniors’ empowerment and social engagement in social places
–Kanika Meshram, Aron O’Cass [] [Google Scholar]
Determinants of diners’ variety seeking intentions
–Jooyeon Ha, SooCheong (Shawn) Jang [] [Google Scholar]
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