TOC: J Personal Selling Sales Man
Introduction
Journal of Personal Selling and Sales Management, 33(1)
Introduction to the Special Issue on the Role of Affect in Personal Selling and Sales Management
–Sunil Erevelles [] []
The Role of Affect in Personal Selling and Sales Management
–Sunil Erevelles, Nobuyuki Fukawa [] []
Exploring the Relationship Between Emotional Intelligence and Salesperson Creativity
–Felicia G. Lassk, C. David Shepherd [] []
The IPS-EQ Model: Interpersonal Skills and Emotional Intelligence in a Sales Process
–Susanne Wiatr Borg, Wesley J. Johnston [] []
The Interactive Effects of Sales Presentation, Suspicion, and Positive Mood on Salesperson Evaluations and Purchase Intentions
–Thomas E. DeCarlo, Michael J. Barone [] []
The Way a Salesperson Manages Service Providers Influences Customers’ Anger ÂÜÀòÉç¹ÙÍøt Problems
–Steven Koppitsch, Valerie S. Folkes, Deborah MacInnis, et al. [] [Google Scholar]
Exploring The Impact of Social Undermining on Salesperson Deviance: An Integrated Model
–Jaewon Yoo, Gary L. Frankwick [] []
Investigating the Employee’s Perspective of Customer Delight
–Donald C. Barnes, Joel E. Collier, Nicole Ponder, et al. [] [Google Scholar]
Stereotyping, Affiliation, and Self-Stereotyping of Underrepresented Groups in the Sales Force
–Linyun W. Yang, Jared M. Hansen, Tanya L. Chartrand, et al. [] []
The Effects of Facial Attractiveness and Gender on Customer Evaluations During A Web-Video Sales Encounter
–Rod McColl, Yann Truong [] []
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