TOC: J Relationship Mar
Introduction
Journal of Relationship Marketing, 11(4)
Examining Service Quality and Customer Satisfaction in the Retail Banking Sector in Vietnam
–Van Dinh & Lee Pickler [] []
Antecedents of Insurance Agents’ Loyalty for Different Forms of Transaction-Specific Investments in the Turkish Insurance Sector
–Hanifi Murat Mutlu & Ismail Tas [] []
An Empirical Study on Financial Products Offered by Indian Retail Banks to Assess the Relationship Between Sale Promotions, Time to Reward Receipt, and Customer Preference
–Vikas Gautam [] []
Shared Governance and Punctuated Equilibrium in Higher Education: The Case for Student Recruitment, Retention, and Graduation
–David Bejou & Azam Bejou [] []
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