TOC: J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 20(1)
The link between customer satisfaction and price sensitivity: An investigation of retailing industry in Taiwan
–Wen-Shinn Low, Jeng-Da Lee, Soo-May Cheng [] []
eCCIq: The quality of electronic customer-to-customer interaction
–Dominik Georgi, Moritz Mink [] []
In-store demonstrations as a promotion tool
–Jens Nordfält, Fredrik Lange [] []
After the global financial crash: Individual factors differentiating young adult consumers’ trust in banks and financial institutions
–Soyeon Shim, Joyce Serido, Chuanyi Tang [] []
Can a weak retailer benefit from manufacturer-dominant retailer alliance?
–Nawel Amrouche, Ruiliang Yan [] []
Black Friday and Cyber Monday: Understanding consumer intentions on two major shopping days
–Esther Swilley, Ronald E. Goldsmith [] []
Interpersonal service quality, self-service technology (SST) service quality, and retail patronage
–Hyun-Joo Lee, Kiseol Yang [] []
A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
–Mark C. Johlke, Rajesh Iyer [] []
Luxury fashion consumption in China: Factors affecting attitude and purchase intent
–Bopeng Zhang, Jung-Hwan Kim [] []
The value of private label brands to U.S. consumers: An objective and subjective assessment
–Peter J. Boyle, E. Scott Lathrop [] []
Peer network position and shopping behavior among adolescents
–Elodie Gentina, Samuel K. Bonsu [] []
Social comparison motivation of mothers’ with their adolescent daughters and its effects on the mother’s consumption behaviour
–Élodie Gentina, Isabelle Decoopman, Ayalla Ruvio [] []
Shaping e-retailer’s website personality: The importance of experiential marketing
–Saeed Shobeiri, Michel Laroche, Ebrahim Mazaheri [] []
The impact of internet adoption upon the shopping behaviour of island residents
–Paul Freathy, Eric Calderwood [] []
Key quality factors affecting users’ perception of social networking websites
–Abida Ellahi, Rahat H. Bokhari [] [Google Scholar]
A cross-country study of consumer innovativeness and technological service innovation
–Yann Truong [] []
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