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TOC: J Retailing Con Services

Introduction

Journal of Retailing and Consumer Services, 20(1)

The link between customer satisfaction and price sensitivity: An investigation of retailing industry in Taiwan
Wen-Shinn Low, Jeng-Da Lee, Soo-May Cheng [] []

eCCIq: The quality of electronic customer-to-customer interaction
Dominik Georgi, Moritz Mink [] []

In-store demonstrations as a promotion tool
Jens Nordfält, Fredrik Lange [] []

After the global financial crash: Individual factors differentiating young adult consumers’ trust in banks and financial institutions
Soyeon Shim, Joyce Serido, Chuanyi Tang [] []

Can a weak retailer benefit from manufacturer-dominant retailer alliance?
Nawel Amrouche, Ruiliang Yan [] []

Black Friday and Cyber Monday: Understanding consumer intentions on two major shopping days
Esther Swilley, Ronald E. Goldsmith [] []

Interpersonal service quality, self-service technology (SST) service quality, and retail patronage
Hyun-Joo Lee, Kiseol Yang [] []

A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
Mark C. Johlke, Rajesh Iyer [] []

Luxury fashion consumption in China: Factors affecting attitude and purchase intent
Bopeng Zhang, Jung-Hwan Kim [] []

The value of private label brands to U.S. consumers: An objective and subjective assessment
Peter J. Boyle, E. Scott Lathrop [] []

Peer network position and shopping behavior among adolescents
Elodie Gentina, Samuel K. Bonsu [] []

Social comparison motivation of mothers’ with their adolescent daughters and its effects on the mother’s consumption behaviour
Élodie Gentina, Isabelle Decoopman, Ayalla Ruvio [] []

Shaping e-retailer’s website personality: The importance of experiential marketing
Saeed Shobeiri, Michel Laroche, Ebrahim Mazaheri [] []

The impact of internet adoption upon the shopping behaviour of island residents
Paul Freathy, Eric Calderwood [] []

Key quality factors affecting users’ perception of social networking websites
Abida Ellahi, Rahat H. Bokhari [] [Google Scholar]

A cross-country study of consumer innovativeness and technological service innovation
Yann Truong [] []


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