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TOC: Ind Mar Man

Introduction

Industrial Marketing Management, 41(8)

Letter from the Editor
Peter J. LaPlaca []

Customer attractiveness, supplier satisfaction and preferred customer status: Introduction, definitions and an overarching framework
Holger Schiele, Richard Calvi, Michael Gibbert [] []

Becoming a preferred customer one step at a time
Jean Nollet, Claudia Rebolledo, Victoria Popel [] []

The drivers of customer attractiveness, supplier satisfaction and preferred customer status: A literature review
Lisa Hüttinger, Holger Schiele, Jasper Veldman [] []

Understanding attractiveness in business relationships — A complete literature review
Mads Hovmøller Mortensen [] []

Interpersonal attraction in buyer–supplier relationships: A cyclical model rooted in social psychology
Chris Ellegaard [] []

The role of boundary spanners in the formation of customer attractiveness
Kim Sundtoft Hald [] []

Measuring customer attractiveness
Antonella La Rocca, Albert Caruana, Ivan Snehota [] []

How can business buyers attract sellers’ resources?Empirical evidence for preferred customer treatment from suppliers
Roger Baxter [] [Google Scholar]

The effect of buyer behaviors on preferred customer status and access to supplier technological innovation: An empirical study of supplier perceptions
Scott C. Ellis, John W. Henke, Thomas J. Kull [] []

Organizational inscriptions of network pictures: A meso-level analysis
Christina Öberg, Stephan C. Henneberg, Stefanos Mouzas [] []

Configuring quality management and marketing implementation and the performance implications for industrial marketers
Kee-hung Lai, A.C.L. Yeung, T.C.E. Cheng [] []

Enabling relationship structures and relationship performance improvement: The moderating role of relational capital
Marko Kohtamäki, Jukka Vesalainen, Stephan Henneberg, Peter Naudé, Marc J. Ventresca [] []


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