TOC: Service Bus
Introduction
Service Business, 6(4)
Innovations in service business. An introduction to the special issue from the Global Entrepreneurship and Services Conference, Taiwan, 2011
–Tiffany Hui-Kuang Yu & Michael Willoughby []
The effects of motivations, trust, and privacy concern in social networking
–Shi-Woei Lin & Yu-Cheng Liu [] []
Internal service quality within the different Chinese subcultures: a comparison between Taiwan, China, and Singapore
–Don Jyh-Fu Jeng & Sky Fang-Wen Kuo [] []
The value relevance of brand equity in the financial services industry: an empirical analysis using quantile regression
–David Han-Min Wang, Tiffany Hui-Kuang Yu & Fang-Ru Ye [] []
The impact of online customer satisfaction on the yahoo auction in Taiwan
–Chih-Wen Wu, Kun-Huang Huarng, Surya Fiegantara & Pai-Chi Wu [] []
The determinants of successful R&D consortia: government strategy for the servitization of manufacturing
–Feng-Jyh Lin & Yi-Hsin Lin [] []
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance: customer orientation as a moderator
–Taegoo Terry Kim, Soyon Paek, Chang Hwan Choi & Gyehee Lee [] []
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