TOC: J Supply Chain Man
Introduction
Journal of Supply Chain Management, 48(4)
Service Supply Chains: Introducing the Special Topic Forum
–Scott E. Sampson and Martin Spring []
Service Supply Management Structure in Offshore Outsourcing
–Wendy L. Tate and Lisa M. Ellram [] []
Customer Roles in Service Supply Chains and Opportunities for Innovation
–Scott E. Sampson and Martin Spring [] []
An Attribution Approach to Consumer Evaluations in Logistics Customer Service Failure Situations
–Bengü S. Oflaç, Ursula Y. Sullivan and Tunçdan Baltacioglu [] []
Service Supply Chains: A Customer Perspective
–Roger Maull, Joana Geraldi and Robert Johnston [] []
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