Revisit: Frontiers in Service 2013
Introduction
2013 Frontiers in Service Conference, Taipei, 2-7 Jul 2013, Chairs Ming-Hui Huang, A. Parasuraman, and Katherine N. Lemon; Deadline 20 Nov
2013 Frontiers in Service Conference Call for Papers
July 4-7, 2013, Taipei, Taiwan
Conference Co-Chairs: Ming-Hui Huang, A. Parasuraman, and Katherine N. Lemon
The 22nd Frontiers in Service Conference will be July 4-7, 2013 in Taipei, Taiwan, hosted by the College of Management at the National Taiwan University. The Frontiers in Service Conference, sponsored by INFORMS, the ÂÜÀòÉç¹ÙÍø, the University of Maryland’s Center for Excellence in Service, the National Science Council, Taiwan, and IBM, is the world’s leading annual conference on service research and management. It attracts prominent thought leaders and industry experts from around the world to share cutting-edge knowledge and best practices on how to improve service quality, enhance service productivity, and foster service innovation.
This year’s conference will cover a wide variety of service topics, and will especially highlight the latest thinking in IT service. Of particular interest is research that combines aspects of information technology, social science, service research, and business. Case studies by business practitioners are encouraged, and a "Best Practitioner Presentation" will be awarded at the conference.
Please submit an abstract online () by Nov 20, 2012.
Special issue of Service Science
Selected papers will be recommended for a special issue of INFORMS’ Service Science journal for fast-track consideration.
Important dates
- Abstract submission deadline: Nov 20, 2012
- Author notification: Dec 15, 2012
- Conference dates: Jul 4-7, 2013
Please check for further information and updates.
Ming-Hui Huang
Distinguished Professor of E-Commerce
Department of Information Management
College of Management
National Taiwan University
Roland T. Rust
Distinguished University Professor and David Bruce Smith Chair in Marketing
Executive Director, Center for Excellence in Service
Executive Director, Center for Complexity in Business
Department of Marketing
Robert H. Smith School of Business
3451 Van Munching Hall
University of Maryland
College Park, MD 20742-1815
301-405-4300 TEL
301-405-0146 FAX
rrust@rhsmith.umd.edu
| The Hardware and Software Behind ELMAR Is Paid for with ÂÜÀòÉç¹ÙÍø Dues Please Support ELMAR by or renewing your membership |