TOC: Cornell Hosp Quart
Introduction
Cornell Hospitality Quarterly, 53(3)
From the Center: Transition and Continuity
–Robert Kwortnik [] []
From the Editor: Expanding Horizons
–J. Bruce Tracy [] []
From the Guest Editor: ÂÜÀòÉç¹ÙÍøt This Special QUIS12 Issue
–Rohit Verma [] []
Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry
–Rohit Verma, Debra Stock, and Laura McCarthy [] []
QUIS12 Special Issue
Strategies for the Implementation of Service Innovations
–Cathy A. Enz [] []
Scripting Employees: An Exploratory Analysis of Customer Perceptions
–Liana Victorino and Alexander R. Bolinger [] []
The Relationship among Corporate Culture, Strategic Orientation, and Financial Performance
–HyunJeong (Spring) Han [] []
Hospitality and Travel: The Nature and Implications of User-Generated Content
–Alan Wilson, Hilary Murphy, and Jesus Cambra Fierro [] []
Exploring Resource Efficiency Benchmarks for Environmental Sustainability in Hotels
–Jie J. Zhang, Nitin R. Joglekar, and Rohit Verma [] []
Does Environmental Certification Help the Economic Performance of Hotels?: Evidence from the Spanish Hotel Industry
–Maria-del-Val Segarra-Ona, Angel Peiro-Signes, Rohit Verma, and Luis Miret-Pastor [] []
Categorizing the Spanish Accommodation Sector: Does Firm Size Influence Economic Profitability?
–Ana B. Hernandez-Lara, Fernando Campa-Planas, and M. Victoria Sanchez-Rebull [] []
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