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TOC: Cornell Hosp Quart

Introduction

Cornell Hospitality Quarterly, 53(3)

From the Center: Transition and Continuity
Robert Kwortnik [] []

From the Editor: Expanding Horizons
J. Bruce Tracy [] []

From the Guest Editor: ÂÜÀòÉç¹ÙÍøt This Special QUIS12 Issue
Rohit Verma [] []

Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry
Rohit Verma, Debra Stock, and Laura McCarthy [] []

QUIS12 Special Issue

Strategies for the Implementation of Service Innovations
Cathy A. Enz [] []

Scripting Employees: An Exploratory Analysis of Customer Perceptions
Liana Victorino and Alexander R. Bolinger [] []

The Relationship among Corporate Culture, Strategic Orientation, and Financial Performance
HyunJeong (Spring) Han [] []

Hospitality and Travel: The Nature and Implications of User-Generated Content
Alan Wilson, Hilary Murphy, and Jesus Cambra Fierro [] []

Exploring Resource Efficiency Benchmarks for Environmental Sustainability in Hotels
Jie J. Zhang, Nitin R. Joglekar, and Rohit Verma [] []

Does Environmental Certification Help the Economic Performance of Hotels?: Evidence from the Spanish Hotel Industry
Maria-del-Val Segarra-Ona, Angel Peiro-Signes, Rohit Verma, and Luis Miret-Pastor [] []

Categorizing the Spanish Accommodation Sector: Does Firm Size Influence Economic Profitability?
Ana B. Hernandez-Lara, Fernando Campa-Planas, and M. Victoria Sanchez-Rebull [] []


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