TOC: J Services Mar
Introduction
Journal of Services Marketing, 26(1)
 : : : TOC
: : journals |
Relevant ARCategory: |
A quarter of a century: reflections of the first 25 years of the Journal of Services Marketing
–Charles L. Martin [] []
The determinants of consumer attitude toward service innovation – the evidence of ETC system in Taiwan
–Bruce C.Y. Lee [] []
On the effectiveness of consumer boycotts organized through the internet: the market model
–Paul Sergius Koku [] []
Other customers in a service encounter: examining the effect in a restaurant setting
–Namin Kim, Moonkyu Lee [] []
Explanations: if, when, and how they aid service recovery
–Graham Bradley, Beverley Sparks [] []
Fan identification, Schadenfreude toward hated rivals, and the mediating effects of Importance of Winning Index (IWIN)
–Vassilis Dalakas, Joanna Phillips Melancon [] []
Service loyalty: accounting for social capital
–Tim Jones, Shirley F. Taylor (deceased) [] []
| The Hardware and Software Behind ELMAR Is Paid for with ÂÜÀòÉç¹ÙÍø Dues Please Support ELMAR by or renewing your membership |