TOC: J Service Res
Introduction
Journal of Service Research, 15(1)
 : : : TOC
: : journals |
Relevant ARCategory: |
Spectator Rage as the Dark Side of Engaging Sport Fans: Implications for Services Marketers
–Stephen J. Grove, Gregory M. Pickett, Scott A. Jones, and Michael J. Dorsch [] []
Linking Service-Dominant Logic and Strategic Business Practice: A Conceptual Model of a Service-Dominant Orientation
–Ingo O. Karpen, Liliana L. Bove, and Bryan A. Lukas [] []
Fostering Innovation in Cultural Contexts: Market Orientation, Service Orientation, and Innovations in Museums
–Carmen Camarero and Ma Jose Garrido [] []
Characterizing Value as an Experience: Implications for Service Researchers and Managers
–Anu Helkkula, Carol Kelleher, and Minna Pihlstrom [] []
Disclosure Antecedents in an Online Service Context: The Role of Sensitivity of Information
–David L. Mothersbaugh, William K. Foxx II, Sharon E. Beatty, and Sijun Wang [] []
Customer Delight: Distinct Construct or Zone of Nonlinear Response to Customer Satisfaction?
–Adam Finn [] []
A Complementary Resource Bundle as an Antecedent of E-Channel Success in Small Retail Service Providers
–Yun Kyung Cho and Larry J. Menor [] []
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