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TOC: J Database Mar Cust Strat Man

Introduction

Journal of Database Marketing and Customer Strategy Management, 18(4)

 : : : TOC

: : journals

 

Relevant ARCategory:  


Editorial
Jane Fae Ozimek [] [

The agony and the ecstasy of CRM in a smart grid world
Peter C Honebein and Roy F Cammarano [] []

The death of personal service: Why retailers make consumers responsible for their own customer experience
Merlin Stone [] []

Effect of applying quality fundamentals on the performance of airline companies working in the Jordanian market: Field study
Abdullah Mohammad Hersh, Kalil Aladwan and Abdelmo’ti Suleiman Aburoub [] []

Mass customization strategy development by FIRM
Azadeh Pishdad and Fattaneh Taghiyareh [] []

Is it worth it to be unethical? Consumers’ attitudes toward personalized commercial e-mails
Jay (Hyunjae) Yu [] [Google Scholar]

Consumer culture and purchase intentions toward fashion apparel in Mexico
Rajagopal [] []

Case Study: How digital asset management helped Randstad integrate Vedior without choking
Joost Schriever [] []

Tug of love: How technology is changing the relationship between consumers and brands – and what marketers can do about it
Murray Dudgeon [] []

Marketing by e-mail? A review of some important rules
Chris Pounder [] []

Book Reviews

Managing complexity in organisations: Text and cases
Trevor Gallop []

The five futures glasses
Andy Green []


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