TOC: Harvard Bus Rev
Introduction
Harvard Business Review, 89(12)
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From the Editor: Positive Deviance
–Adi Ignatius []
The Future of Shopping
–Darrell Rigby [] []
Know What Your Customers Want Before They Do
–Thomas H. Davenport, Leandro Dalle Mule, and John Lucker [] []
HSN’s CEO on Fixing the Shopping Network’s Culture
–Mindy Grossman [] [Google Scholar]
First, Let’s Fire All the Managers
–Gary Hamel [] [Google Scholar]
Who Really Makes the Big Decisions in Your Company?
–Bob Frisch [] []
The Power of Collective Ambition
–Douglas A. Ready and Emily Truelove [] []
Don’t Let Your Supply Chain Control Your Business
–Thomas Choi and Tom Linton [] [Google Scholar]
The Ordinary Heroes of the Taj
–Rohit Deshpandé and Anjali Raina [] []
When Rivals Merge, Think Before You Follow Suit
–Thomas Keil and Tomi Laamanen [] []
Connecting Flights: The Time Sink That Kills Profits
–Kevin K. Boeh and Paul W. Beamish [] []
Early Prototypes Can Hurt a Team’s Creativity
–Paul M. Leonardi [] [Google Scholar]
Your Use of Pronouns Reveals Your Personality
–James W. Pennebaker [] []
Courage in the C-Suite
–Rosabeth Moss Kanter [] []
Is the Social Sector Thinking Small Enough?
–Sohrab Vossoughi [] []
Get Ready for Your Next Assignment
–Katie Smith Milway, Ann Goggins Gregory, Jenny Davis-Peccoud, and Kathleen Yazbak [] []
Can Nice Guys Finish First?
–Jeffrey Pfeffer [] []
The Demographics of Cool
–Scott Berinato [] []
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