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TOC: J Mar Theory Prac

Introduction

Journal of Marketing Theory and Practice, 19(4)

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Relevant ARCategory:  


Investigating the Key Routes to Customer Delight
Donald C. Barnes, Nicole Ponder, Kranti Dugar [] []

Quantitative Approaches to Consumer Field Research
Collin R. Payne, Brian Wansink [] []

How to Establish Trustworthiness in Initial Service Encounters
Anja Geigenmüller, Larissa Greschuchna [] []

Brand Community Development Through Associated Communities: Grounding Community Measurement Within Social Identity Theory
Bob Heere, Matthew Walker, Masayuki Yoshida, et al. [] []

The Implications of Service-Dominant Logic and Integrated Solutions on the Sales Function
Kenneth Le Meunier-FitzHugh, Jasmin Baumann, Roger Palmer, et al. [] []

Empirical Identification of Success-Enhancing Web Site Signalsin E-Tailing: An Analysis Based on Known E-Tailers and the Theory of Reasoned Action
Dennis C. Ahrholdt [] []

Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of Travel
Christian M. Ringle, Marko Sarstedt, Lorenz Zimmermann [] []