TOC: J Hosp Tourism Res
Introduction
Journal of Hospitality & Tourism Research, 35(4)
: : : Posting
Evaluating the Performance and Scale Characteristics of the Australian Restaurant Industry
–A. George Assaf, Margaret Deery, and Leo Jago [] []
Customer Orientation, Learning Orientation, and New Service Development: An Empirical Investigation of the Swiss Hotel Industry
–Kayhan Tajeddini [] []
A Strategy for Diversity Training: Focusing on Empathy in the Workplace
–Juan M. Madera, Jack A. Neal, and Mary Dawson [] []
An Integrated Model of Employees’ Behavioral Intention Toward Innovative Information and Communication Technologies in Travel Agencies
–Simone Cheng and Vincent Cho [] [Google Scholar]
The Effect of Recovery Locus Attributions and Service Failure Severity on Word-of-Mouth and Repurchase Behaviors in the Hospitality Industry
–Scott R. Swanson and Maxwell K. Hsu [] []
Synthesizing the Effects of Service Quality, Value, and Customer Satisfaction on Behavioral Intentions in the Motel Industry: An Empirical Analysis
–Michael D. Clemes, Christopher Gan, and Min Ren [] []