TOC: J Financial Services Mar
Introduction
Journal of Financial Services Marketing, 16(2)
 : : : TOC
: : journals |
Relevant ARCategory: |
Editorial
–Tina Harrison []
Why are some modes of acquisition more profitable? A study of the credit card industry
–Erin M Steffes, B P S Murthi and Ram C Rao [] []
An empirical investigation of the relative effect of trust and switching costs on service loyalty in the UK retail banking industry
–Dahlia El-Manstrly, Robert Paton, Cleopatra Veloutsou and Luiz Moutinho [] []
Determinants of loyalty and recommendation: The role of perceived service quality, emotional satisfaction and image
–Riadh Ladhari, Nizar Souiden and Ines Ladhari [] []
The effects of investment knowledge and visual communications on comprehension of investment disclosures
–Alex Wang [] []
Employee perceptions of market orientation in the banking industry: A case from a developing country
–Robert A Opoku and Vincent B Essien [] []
Competing for underwriting market share: The case of commercial banks and securities firms
–George J Papaioannou [] []