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EIRASS 2012

Introduction

European Institute of Retailing and Services Studies, Vienna, 9-12 July 2012, Chair Harry Timmermans; Deadline 1 Oct

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CALL FOR PAPERS

THE EUROPEAN INSTITUTE OF RETAILING AND SERVICES STUDIES (EIRASS)

is organising the 19th international conference on

RECENT ADVANCES IN RETAILING AND SERVICES SCIENCE

July 9-12, 2012
Renaissance Imperial Riding School Hotel
Vienna Austria

The aim of the conference is to bring together scholars from various disciplines and countries interested in retailing and consumer services. Over the years the conference has attracted scholars from disciplines such as marketing, psychology, urban planning, transportation, management, geography etc from across the world. The conference gives delegates an opportunity to present their completed projects but also to present work in progress.

SUGGESTED TOPICS

Papers on any topic relevant to progress in retailing and consumer services (tourism, recreation, banking, aspects of transportation, etc.) are welcome. Topics of special interest include:

  • consumer behaviour
  • service quality
  • e-commerce
  • globalisation
  • business strategy
  • geographical information systems
  • distribution channels
  • service branding
  • policy aspects
  • location-based services
  • logistics
  • social media
  • franchising
  • merchandising, pricing, advertising
  • segmentation
  • salesforce management

SUBMISSION DEADLINE: OCTOBER 1, 2011

Those interested in presenting a paper are invited to send an abstract to:

Professor Harry Timmermans
Eindhoven University of Technology
P.O. Box 513, Vertigo 8.18
5600 MB Eindhoven, The Netherlands
Phone: +31 40 2473315; Fax: +31 40 2438488
E-mail: eirass@tue.nl

We call on your professional attitude. Every year, authors of accepted papers cancel their participation at a late stage. Please realize however that because space is limited and at some point acceptance/rejection of papers becomes quite arbitrary, your late cancellation means that you prohibited a colleague from participating. Thus, by submitting an abstract, authors indicate that except for reasons beyond their control, such as illness, at least one of them will attend the conference, should the abstract be accepted. If you cannot guarantee this for some reason when you submit the abstract, please let us know as it allows us to manage this uncertainty on a personalized basis in the best possible way.

FORMAT

The conference accepts both work in progress and completed work. All abstracts will be published in a Book of Abstracts. In addition, participants are stimulated to submit full papers or a 6-8 pages extended abstract. These will be made available in the proceedings, officially published on a CD or memory stick. However, as we are not asking for any transfer of copyrights, authors can still submit these papers to journals for publication. Submitted papers automatically qualify for an award competition. The conference will start with registration, late afternoon on the 9th, followed by a welcome. Sessions will start on the 10th and continue until noon July 12th. Approximately 20 minutes will be available for presentation of a paper.

SPECIAL SESSIONS

Participants interested in organising a special session are invited to send their proposal to the address above. Proposals should include: (a) a detailed description of the proposed session; (b) a list of the proposed speakers; (c) whether speakers have agreed to participate if the proposal is accepted; and (d) the names and addresses of the chairperson and discussants, if any. Sessions are typically organised in blocks of 4 presentations.

NOTIFICATION

We plan to notify delegates by November 15, 2011 about the acceptance of their work for presentation at the conference. Delegates are expected to arrange their registration and conference fees before February 1, 2012 to guarantee accommodation and enjoy reduced room prices.

CONFERENCE PACKAGE: 1098 Euros before February 1, 2012, 1398 Euros after this date.

The package includes participation, documentation, proceedings, book of abstracts, three nights of deluxe accommodation (arrival: July 9 – departure: July 11, 2012), tea and coffee breaks, lunches, conference dinner, all taxes and service charges. A limited number of pre and post-conference rooms is available at discounted rates, subject to availability. It is advisable to inform us if you need any pre-or post conference nights when submitting the abstract to avoid disappointment. The sooner we know, the higher the chance we can arrange larger room block.

THE AREA

The Renaissance is located close to Vienna City Center and within walking distance of a train stop from Vienna Airport. Vienna is well known for its historic center, its romantic charm, its riding schools, classical music, copied Mozart kugel, Mega-gigantic Schnitzels; in short, many good reasons to visit the city beyond the conference.

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