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Relevant ARCategory:

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General theory of cultures’ consequences on international tourism behavior
–Arch G. Woodside, Shih-Yun Hsu, Roger Marshall [] [Google Scholar]

How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings
–David M. Woisetschläger, Patrick Lentz, Heiner Evanschitzky [] []

Strategies to offset dissatisfactory product performance: The role of post-purchase marketing
–Kai-Yu Wang, Minli Liang, Laura A. Peracchio [] []

How does perceived firm innovativeness affect the consumer?
–Werner Kunz, Bernd Schmitt, Anton Meyer [] []

More on the role of switching costs in service markets: A research note
–Jean-Charles Chebat, Moshe Davidow, Adilson Borges [] []

TQM and performance: Is the relationship so obvious?
–Pilar Corredor, Salomé Goñi [] []

Can minority state ownership influence firm value? Universal and contingency views of its governance effects
–Hsueh-Liang Wu [] []

The effects of 3rd party consensus information on service expectations and online trust
–Ray L. Benedicktus [] []

Understanding preferences for motion pictures?
–Aaron Gazley, Gemma Clark, Ashish Sinha [] []

Organizational governance and TMT pay level adjustment
–J. Samuel Baixauli-Soler, Gregorio Sanchez-Marin [] []

Extending prospect theory cross-culturally by examining switching behavior in consumer and business-to-business contexts
–Roger Marshall, Tzung-Cheng (T.C.) Huan, Yingzi Xu, Inwoo Nam [] []

The innovativeness of Born-Globals and customer orientation: Learning from Indian Born-Globals
–Daekwan Kim, Choton Basu, G.M. Naidu, Erin Cavusgil [] []

Book Review – Scott D.M., Halligan B. Marketing Lessons from the Grateful Dead. Illustrated. 163 pp. Wiley. $21.95.
–Stephen Lloyd []

Managing customer experiences in online product communities
–Priya Nambisan, James H. Watt [] []

Relationship marketing’s role in managing the firm–investor dyad
–Arvid O.I. Hoffmann, Joost M.E. Pennings, Simone Wies [] [Google Scholar]

Top management team turnover, CEO succession type, and strategic change
–John M. Barron, Dmitriy V. Chulkov, Glen R. Waddell [] []

Technological turbulence, supplier market orientation, and buyer satisfaction
–Civilai Terawatanavong, Gregory J. Whitwell, Robert E. Widing, Aron O’Cass [] []

High performance work systems in the global context: A commentary essay
–Steve Werner [] []

Morality in marketing: Oxymoron or good business practice?
–Alison Watkins, Ronald Paul Hill [] []

Investigating customer value in global business markets: Commentary essay
–Wolfgang Ulaga [] []

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