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TOC: J Services Mar

Introduction

Journal of Services Marketing, 25(3)

 : : : TOC

: : journals

 

Relevant ARCategory:  


A strategic response to the financial crisis: an empirical analysis of financial services advertising before and during the financial crisis
Taejun (David) Lee, Wonjun Chung, Ronald E. Taylor [] []

Examining mediating role of attitudinal loyalty and nonlinear effects in satisfaction-behavioral intentions relationship
Anand K. Jaiswal, Rakesh Niraj [] []

Interaction behaviors leading to comfort in the service encounter
Alison E. Lloyd, Sherriff T.K. Luk [] []

Corporate image in the leisure services sector
Joanna Minkiewicz, Jody Evans, Kerrie Bridson, Felix Mavondo [] []

Motivating shoppers to expand purchases during daylight-saving time
Mario Miranda [] []

Exploring a new perspective on service efficiency: service culture in retail organizations
Lauren Skinner Beitelspacher, R. Glenn Richey, Kristy E. Reynolds [] []

Perceived value: a critical examination of definitions, concepts and measures for the service industry
Philipp E. Boksberger, Lisa Melsen [] []