TOC: Service Ind J
Introduction
Service Industries Journal, 31(8)
 : : : TOC
: : journals |
Relevant ARCategory: |
Introduction
–Domingo Ribeiro Soriano []
Reacting to the demands of service work: emotional resistance in the Coaching Inn Company
–Peter John Sandiford; Diane Seymour [] []
The preparedness of critical success factors of IT service management and its effect on performance
–Ming-Shian Wu; Sun-Jen Huang; Li-Wei Chen [] []
How supermarket chains in Taiwan select suppliers of fresh fruit and vegetables via direct purchasing
–Pei-Chun Lin; Liang-Shan Wu [] []
Disentangling sector and status effects in German employment growth
–Sabine Klinger; Katja Wolf [] []
Does international specialization in producer services warrant sustainable growth?
–Seo Hwan-Joo; Lee Young Soo; Kim HanSung [] []
The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels
–Sergios Dimitriadis; Nikolaos Kyrezis [] []
Medical error reduction: the effect of employee satisfaction with organizational support
–DonHee Lee; Sang M. Lee; Marc J. Schniederjans [] []
Modelling job stress as a mediating role in predicting turnover intention
–Mei-Fang Chen; Chieh-Peng Lin; Gin-Yen Lien [] []
Perceived customer contact centre quality: conceptual foundation and scale development
–Zanna van Dun; Josée Bloemer; Jörg Henseler [] []