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TOC: Services Mar Quart

Introduction

Services Marketing Quarterly, 32(2)

 : : : TOC

: : journals

 

Relevant ARCategory:  


Reducing Online Buyers’ Perceptions of Risk: A Study of Online Auctions
Lawrence O. Hamer [] [Google Scholar]

Application of the Cognitive Dissonance Theory to the Service Industry
Young “Sally” Kim [] []

Does Ethnic/Cultural Dissimilarity Affect Perceptions of Service Quality?
Michael Etgar; Galia Fuchs [] []

The Impact of Service Deregulation on Buyers’ Reliance of a Market-Based Reference Price: A Test in a B2B Insurance Context
William T. Faranda [] [Google Scholar]

Switching Costs and Ad Agency-Client Relationship Longevity: An Exploratory Study
Mark A. P. Davies; Melvin Prince [] []