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TOC: Service Ind J

Introduction

Service Industries Journal, 31(5)

 : : : TOC

: : journals

 

Relevant ARCategory:  


Introduction
Domingo Ribeiro Soriano []

Dynamics of experience service innovation: innovation as a guided activity – results from a Danish survey
Lars Fuglsang; Jon Sundbo; Flemming Sørensen [] []

Whiteness, ethnic minorities and advertising in travel brochures
Dawn Burton; Mary Klemm [] []

Financial service sector performance measurement model: AHP sensitivity analysis and balanced scorecard approach
Cheng-Ru Wu; Chin-Tsai Lin; Pei-Hsuan Tsai [] []

Service quality control mechanisms in franchise networks
Roberto Sánchez Gómez; Isabel Suárez González; Luis Vazquez Suárez [] []

Productivity growth and cyclical behaviour in service industries: the Spanish case
Andrés Maroto-Sánchez [] []

Organisational rigidities and marketing theory: examining the US department store c.1910–1965
Steve Wood [] []

Using the theory of planned behaviour to predict public sector training participation
Yen-Yin Ho; Hsien-Tang Tsai; Jen-der Day [] []

Study on the relations among the customer knowledge management, learning organization, and organizational performance
Chich-Jen Shieh [] []

Antecedents of consumers’ time perceptions in a hypermarket retailer
Ivan Damir Anic; Sonja Radas; Joseph C. Miller [] [Google Scholar]

Bootstrapped Malmquist indices of Australian airports
A. Assaf [] []