TOC: Service Ind J
Introduction
Service Industries Journal, 31(5)
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Relevant ARCategory: |
Introduction
–Domingo Ribeiro Soriano []
Dynamics of experience service innovation: innovation as a guided activity – results from a Danish survey
–Lars Fuglsang; Jon Sundbo; Flemming Sørensen [] []
Whiteness, ethnic minorities and advertising in travel brochures
–Dawn Burton; Mary Klemm [] []
Financial service sector performance measurement model: AHP sensitivity analysis and balanced scorecard approach
–Cheng-Ru Wu; Chin-Tsai Lin; Pei-Hsuan Tsai [] []
Service quality control mechanisms in franchise networks
–Roberto Sánchez Gómez; Isabel Suárez González; Luis Vazquez Suárez [] []
Productivity growth and cyclical behaviour in service industries: the Spanish case
–Andrés Maroto-Sánchez [] []
Organisational rigidities and marketing theory: examining the US department store c.1910–1965
–Steve Wood [] []
Using the theory of planned behaviour to predict public sector training participation
–Yen-Yin Ho; Hsien-Tang Tsai; Jen-der Day [] []
Study on the relations among the customer knowledge management, learning organization, and organizational performance
–Chich-Jen Shieh [] []
Antecedents of consumers’ time perceptions in a hypermarket retailer
–Ivan Damir Anic; Sonja Radas; Joseph C. Miller [] [Google Scholar]
Bootstrapped Malmquist indices of Australian airports
–A. Assaf [] []
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