TOC: Service Ind J
Introduction
Service Industries Journal, 31(4)
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Relevant ARCategory: |
Introduction
–Markus Scheuer []
Determinants of the export behaviour of German business services companies
–Alexander Eickelpasch; Alexander Vogel [] []
Implementation and effectiveness of strategic actions used to reduce customer variability
–Ching-Chow Yang [] []
Managing service subsidiaries through an innovation perspective: a case of standard interpretation in multinational hotels
–Sawitree Sutthijakra [] []
Public–private partnership and regional productivity in the UK
–José Luis Navarro-Espigares; José Aureliano Martín-Segura [] []
The balance between bricolage and innovation: management dilemmas in sustainable public innovation
–Lars Fuglsang; Flemming Sørensen [] []
Services in the Detroit regional economy: implications for a city in transition
–Ellen D. Harpel [] []
Systems thinking for call centre service design: affective commitment implications in manufacturing enterprises
–Ayham A. M. Jaaron; Chris J. Backhouse [] []
Revenue creation: business models for product-related services in international markets – the case of Zwick GmbH & Co. KG
–Daniel Zähringer; Jochen Niederberger; Knut Blind; Alexander Schletz [] []
Influence of entry modes and relationship modes on business services internationalisation
–Jean Philippe; Pierre-Yves Léo [] []
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