TOC: J Serices Mar
Introduction
Journal of Services Marketing, 25(1)
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Relevant ARCategory: |
Eleven years of scholarly research in the Journal of Services Marketing
–Deon Nel, Gené van Heerden, Anthony Chan, Mehdi Ghazisaeedi, Wade Halvorson, Peter Steyn [] []
Eleven years of scholarly research in the Journal of Services Marketing: Editor’s response
–Charles L. Martin [] [Google Scholar]
Customer satisfaction and business performance: a firm-level analysis
–Paul Williams, Earl Naumann [] []
Beyond service attributes: do personal values matter?
–Srinivas Durvasula, Steven Lysonski, A.D. Madhavi [] []
B2B services branding in the logistics services industry
–Adam J. Marquardt, Susan L. Golicic, Donna F. Davis [] []
Entering and developing a service network
–Sheena Leek, Louise Canning [] []
Determinants of core value behavior in service brands
–Helge Thorbjørnsen, Magne Supphellen [] []
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