TOC: Service Industries J
Introduction
Service Industries Journal, 30(14)
 : : : TOC
: : journals |
Relevant ARCategory: |
Introduction
–Domingo Ribeiro Soriano []
The role of commitment on the customer benefits–loyalty relationship in mobile service industry
–Won-Moo Hur; Jungkun Park; Minsung Kim [] []
The determinant of customer profitability on the financial institution
–Chia-Chi Lee; Tyrone T. Lin; Chien-Jen Chen [] []
The determinate effects of competences and decision process factors on firms’ internationalisation
–Tsui-Yii Shih [] [Google Scholar]
Factors influencing the foreign entry mode of Asian and Latin-American banks
–Meng-Fen Hsieh; Chung-Hua Shen; Jen-Sin Lee [] []
The different systems for tourist hotels efficiency estimation in Taiwan
–Yung-Ho Chiu; Chung-Te Ting; Chin-Wei Huang [] []
Nine issues for Internet-based survey research in service industries
–Hui-Chih Wang; Her-Sen Doong [] []
Conceptualizing and measuring experience quality: the customer’s perspective
–Ting-Yueh Chang; Shun-Ching Horng [] [Google Scholar]
The effects of absorptive capacity, knowledge sourcing strategy, and alliance forms on firm performance
–Shu-Cheng Lee; Hueimei Liang; Chang-Yung Liu [] []
People-driven processes in customer relationship management
–Shari S. C. Shang; Shu Fang Lin [] []
The future of standardised quality management in tourism: evidence from the Spanish tourist sector
–Marti Casadesus; Frederic Marimon; Mar Alonso [] []