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TOC: J Database Mar

Introduction

Journal of Database Marketing & Customer Strategy Management, 17(2)

 : : : TOC

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Editorial
Jane Fae Ozimek Managing Editor []

Multi-channel management in direct marketing retailing: Traditional call center versus Internet channel
Eddie Rhee [] []

Evaluating a model for analyzing methods used for measuring customer experience
Ruchi Garg, Zillur Rahman and Ishwar Kumar [] []

Corporate blogs as e-CRM tools – Building consumer engagement through content management
Vandana Ahuja and Yajulu Medury [] []

Travel and tourism industry yet to exploit the Internet fully in India
Arpita Khare and Anshuman Khare [] []

Informational influence of online customer feedback: An empirical study
Raymond R Liu and Wei Zhang [] []

Data protection: More powers for the information commissioner
Ewan Nettleton and Charles Willison [] []

Issues with statistical forecasting: The problems with climate science – And lessons to be drawn for marketing analytics
Jane Fae Ozimek [] []