TOC: J Services Mar
Introduction
Journal of Services Marketing, 24(5)
 : : : TOC
: : journals |
Relevant ARCategory: |
Service quality, trust, commitment and service differentiation in business relationships
–Pierre Chenet, Tracey S. Dagger, Don O’Sullivan [] []
The role of intimacy in service relationships: an exploration
–Andrea C. Beetles, Lloyd C. Harris [] []
Characteristics of services – a new approach uncovers their value
–Sabine Moeller [] []
Testing a branch performance model in a New Zealand bank
–Ugur Yavas, Emin Babakus, Nicholas J. Ashill [] []
Service brand equity and employee brand commitment
–Narumon Kimpakorn, Gerard Tocquer [] []
A CIT investigation of other customers’ influence in services
–Jingyun Zhang, Sharon E. Beatty, David Mothersbaugh [] [Google Scholar]
Synergistic effects of operant knowledge resources
–Joanna Phillips Melancon, David A. Griffith, Stephanie M. Noble, Qimei Chen [] []