TOC: Service Industries J
Introduction
Service Industries Journal, 30(9)
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Relevant ARCategory: |
Market delimitation, firm survival and growth in service industries
–Ramón Rufín; Cayetano Medina [] []
Emotional intelligence and caring behaviour in nursing
–Arménio Rego; Lucinda Godinho; Anne McQueen; Miguel P. Cunha [] []
Building customer trust and loyalty: an empirical study in a retailing context
–Pi-Chuan Sun; Chia-Min Lin [] []
Relationship exit in different legal environments: a cross-cultural analysis
–Carmen Camarero; Carmen Antón; Mirtha Carrero [] []
Services supporting female entrepreneurs
–Manuela Pardo-del-Val [] []
The impact of entry modes on the organisational design of international hotel chains
–Maureen Brookes; Angela Roper [] []
Businessman or host? Individual differences between entrepreneurs and small business owners in the hospitality industry
–Stephanie Wagener; Marjan Gorgievski; Serge Rijsdijk [] []
Market penetration strategies and the fee–performance relationship: the case of Spanish money mutual funds
–Luis Muga; Rafael Santamaria [] []
The costs of lead bank–distressed borrower relationships: evidence from commercial lending in Taiwan
–Tseng-Chung Tang [] []
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion
–Osman M. Karatepe; Mine Haktanir; Ilkay Yorganci [] []
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