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TOC: J Services Mar

Introduction

Journal of Services Marketing, 24(4)

 : : : TOC

: : journals

 

Relevant ARCategory:  


Taxonomy of service-based loyalty program members
John D. Hansen, George D. Deitz, Robert M. Morgan [] []

Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Hokey Min [] []

The interactive effect of Gestalt situations and arousal seeking tendency on customers’ emotional responses: matching color and music to specific servicescapes
Ingrid Y. Lin [] [Google Scholar]

Singapore stock broking service quality: fifteen percent gap
Lee Yik-Chee, G.G. Meredith, T. Marchant [] []

Consumer sociability and service provider expertise influence on service relationship success
Deborah F. Spake, Carol M. Megehee [] []

Developing measurements of success for performing musical groups
Caroline Fisher, Michael M. Pearson, Jerry R. Goolsby, Marina H. Onken [] []