TOC: Service Industries J
Introduction
Service Industries Journal, 30(8)
 : : : TOC
: : journals |
Relevant ARCategory: |
Corporate brand image in retail banking: development and validation of a scale
–Rafael Bravo; Teresa Montaner; Jose M. Pina [] []
Women at the top in British retailing: plus ca change?
–Adelina Broadbridge [] []
The effect of the Internet on front-line employee skills: exploring banking in Sweden and France
–Sara Värlander; Anne Julien [] []
Ageing-related services as a key element for social cohesion
–José Luis Navarro-Espigares; Elisa Hernandez Torres [] []
Internal market orientation and its influence on the satisfaction of contact personnel
–Vicent Tortosa-Edo; Javier Sánchez-García; Miguel A. Moliner-Tena [] []
From the ‘Hindu rate of growth’ to ‘unstoppable India’: has the services sector played a role?
–Seema Joshi [] []
Are there nonlinear relationships between the profitability of Portuguese service SME and its specific determinants?
–Paulo Maçãs Nunes; Zélia Silva Serrasqueiro; João Leitão [] []
Climate perceptions and the customer orientation of frontline service employees
–Filipe Jorge Coelho; Mário Gomes Augusto; Arnaldo Fernandes Coelho; Patrícia Moura Sá [] []
Bank regulation and the process of internationalisation: A study of Japanese bank entry into London
–John Barry Howcroft; Rehan Ul-Haq; Richard Hammerton [] []
In search of e-service value: technology-exploitation vs. certainty-seeking online behaviours
–Chien-Hsin Lin [] []