TOC: Intl J Bank Mar
Introduction
International Journal of Bank Marketing, 28(2)
 : : : TOC
: : journals |
Relevant ARCategory: |
Explaining customer satisfaction with complaint handling
–Concepci¢n Varela-Neira, Rodolfo V zquez-Casielles, V¡ctor Iglesias [] []
Purchase availability and involvement antecedents among financial products
–Yael Steinhart, David Mazursky [] []
Including the customer in efficiency analysis: Evidence of a hybrid relational-transactional approach
–Joseph Coughlan, Estelle Shale, Robert Dyson [] []
Debit and credit card usage and satisfaction: Who uses which and why Ä evidence from Austria
–Thomas Foscht, Cesar Maloles III, Bernhard Swoboda, Swee-Lim Chia [] []