TOC: J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 17(2)
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Relevant ARCategory: |
The role of interactivity in e-tailing: Creating value and increasing satisfaction
–Weon-Sang Yoo, Yunjung Lee, JungKun Park [] []
Making working in retailing interesting: A study of human resource management practices in Danish grocery retail chains
–Lars Esbjerg, Nuka Buck, Klaus G. Grunert [] []
Impacts of store and chain images on the “quality-satisfaction-loyalty process” in petrol retailing
–?yvind Helgesen, Jon Ivar H?vold, Erik Nesset [] []
A segmentation study of pedestrian weekend activity patterns in a central business district
–Dick Saarloos, Chang-Hyeon Joh, Junyi Zhang, Akimasa Fujiwara [] []
Does relationship quality matter in e-services? A comparison of online and offline retailing
–Gianfranco Walsh, Thorsten Hennig-Thurau, Kai Sassenberg, Daniel Bornemann [] []
How storefront displays influence retail store image
–Britta Cornelius, Martin Natter, Corinne Faure [] []
Consumer insights into luxury goods: Why they shop where they do in a jewelry shopping setting
–Thitiporn Sanguanpiyapan, Cynthia Jasper [] []
The happy versus unhappy service worker in the service encounter:Assessing the impact on customer satisfaction
–Magnus S”derlund, Sara Rosengren [] []