TOC: J Services Mar
Introduction
Journal of Services Marketing, 23(7)
 : : : TOC
: : journals |
Relevant ARCategory: |
Category-specific RECIPEs for internet retailing quality
–Julie E. Francis [] []
Consumer reaction to service failure and recovery: the moderating role of attitude toward complaining
–Celso Augusto de Matos, Carlos Alberto Vargas Rossi, Ricardo Teixeira Veiga, Valter Afonso Vieira [] []
Do services marketers’ success measures match their strategies?
–Michael T. Manion, Joseph Cherian [] [Google Scholar]
Push, scream, or leave: how do consumers cope with crowded retail stores?
–Anita Whiting [] []
Key determinants of real estate service quality among renters and buyers
–Sven Tuzovic [] []
Managing adoption barriers in integrated banking services
–Jonathan Lee, Maureen Morrin, Janghyuk Lee [] []
Using atmospheric elements in service retailing: understanding the bar environment
–Rollo A.S. Grayson, Lisa S. McNeill [] []