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TOC: Services Mar Quart

Introduction

Services Marketing Quarterly 30(4)

 : : : TOC

: : journals

 

Relevant ARCategory:  


Consumer Attitude Toward Outsourcing of Technical Support Services: An Exploratory Study
Paul Sergius Koku [] []

Brand and Message Recall: The Effects of Situational Involvement and Brand Symbols in the Marketing of Real Estate Services
Charles S. Gulas; James E. Larsen; Joseph W. Coleman [] []

Customer Loyalty and Approach of Service Providers: An Empirical Study of Mobile Airtime Service Industry in India
Devashish Das Gupta; Atul Sharma [] []

The Impact of Exchange Lineage on Customers’ Responses to Service Debacles and Subsequent Recovery
Randi Priluck; Joseph Wisenblit [] [Google Scholar]

Source Credibility in Attorney Advertisements
Douglas Amyx; Dennis Bristow; Jeffrey Robb [] []

Alternative Measures of Price Perceptions: Implications for Service Evaluation Models
Mohammad G. Nejad; Robert D. Evans Jr.; Emin Babakus [] []

Driving NFL Fan Satisfaction and Return Intentions With Concession Service Quality
Brian V. Larson; Ross B. Steinman [] []