TOC: Service Industries J
Introduction
Service Industries Journal, 29(10)
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Relevant ARCategory: |
Guest Editor’s introduction: special issue on a new research agenda for hospitality management
–Paul Phillips []
How can I drink safely? Perception versus the reality of alcohol consumption
–Caroline Ritchie; Felix Ritchie; Richard Ward [] []
E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support
–Marianna Sigala [] []
The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience
–Ebrahim Soltani; Pei-Chun Lai; Paul Phillips; Ying-Ying Liao [] []
The management of post-merger cultural integration: implications from the hotel industry
–Mark N. K. Saunders; Levent Altinay; Katharine Riordan [] []
Experience accounting: an accounting system that is relevant for the production of restaurant experiences
–Tommy D. Andersson; Mats Carlb„ck [] []
Service orientation: antecedents, outcomes, and implications for hospitality research and practice
–Chih-Ching Teng; Clayton W. Barrows [] []
The important effect of employee’s emotion management ability on his/her service behaviour in the international tourist hotel
–Chien-Wen Tsai [] [Google Scholar]
Consumers’ travel website transferring behaviour: analysis using clickstream data-time, frequency, and spending
–Jungkun Park; Hoeun Chung [] [Google Scholar]
Critical hospitality management research
–Peter Lugosi; Paul Lynch; Alison Morrison [] []
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