TOC: Service Industries J
Introduction
Service Industries Journal, 29(9)
 : : : TOC
: : journals |
Relevant ARCategory: |
Should a lower-price service offer a full-satisfaction guarantee?
–Jehn-Yih Wong; Sheng-Hshiung Tsaur; Chih-Hung Wang [] []
Investigating antecedents of consumers’ recommend intentions and the moderating effect of switching barriers
–Chung-Yu Wang [] [Google Scholar]
Sources of TFP growth in the Malaysian Islamic banking sector
–Fadzlan Sufian [] []
Family, life cycle and consumption of services: the Spanish case
–Jos‚ A. Camacho; Manuel Hern ndez-Peinado [] []
The dimensions of international hotel employee service attitude and their managerial implications
–Chun-Min Kuo [] []
Making customer relationship management work: evidence from the banking industry in Taiwan
–Nan-Hong Lin; Wen-Chun Tseng; Yu-Chung Hung; David C. Yen [] []
Demographics, psychographics, price searching and recall in retail shopping
–Dungchun Tsai; Hsiao-Ching Lee [] []
Multi-channel store image and the effects on purchase intention
–Ja-Shen Chen; Russell K. H. Ching; Hung Tai Tsou [] []
Purchased, modified, created: consumer voices in experience gifts
–Jackie Clarke [] []