TOC: Dec Sciences
Introduction
Decision Sciences, 40(3)
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In This Issue
–Vicki Smith-Daniels [] []
Shared Services Transformation: Conceptualization and Valuation from the Perspective of Real Options
–Ning Su, Rama Akkiraju, Nitin Nayak, Richard Goodwin [] []
A Design Theory Approach to Building Strategic Network-Based Customer Service Systems
–M. Kathryn Brohman, Gabriele Piccoli, Patrick Martin, Farhana Zulkernine, A. Parasuraman, Richard T. Watson [] []
Dynamic Capability Building in Service Value Networks for Achieving Service Innovation
–Renu Agarwal, Willem Selen [] []
The Value to the Customer of RFID in Service Applications
–Gregory R. Heim, William R. Wentworth Jr., Xiaosong (David) Peng [] []
Toward a Contextually Anchored Service Innovation Typology
–Audhesh Paswan, Derrick D’Souza, Mohammad Ali Zolfagharian [] []
Service Architecture and Modularity
–Christopher A. Voss, Juliana Hsuan [] []
A Staged Service Innovation Model
–Lisa Z. Song, Michael Song, C. Anthony Di Benedetto [] []
Market Orientation, Internal Process, and External Network: A Qualitative Comparative Analysis of Key Decisional Alternatives in the New Service Development
–Andrea Ordanini, Paul P. Maglio [] []