TOC: Service Industries J
Introduction
Service Industries Journal, 29(8)
 : : : TOC
: : journals |
Relevant ARCategory: |
The moderating role of switching barriers on customer loyalty in the life insurance industry
–Mei-Fang Chen; Ling-Huei Wang [] []
Emotional and rational motivations for customer loyalty in business-to-business professional services
–Barbara Cater; Toma‘ Cater [] []
An analysis of influences on total financial exclusion
–James F. Devlin [] []
Implementing e-business through eListening in the Spanish information technology industry
–Juan G. Cegarra-Navarro; Maria Teresa S nchez-Polo [] []
Simultaneous analysis of whether and how long to go on holidays
–Juan L. Nicolau; Francisco J. M s [] []
Identification of adopter categories for online banking in Turkey
–Bahtisen Kavak; Canan Demirsoy [] []
The smile of the tourist: the relationship between price sensitivity and expenses
–Juan L. Nicolau [] []
Racial differences in restaurant tipping: A labour process perspective
–Zachary W. Brewster; Christine Mallinson [] []
Physical attractiveness stereotypes and service quality in customer-server encounters
–Hsiang-Fei Luoh; Sheng-Hshiung Tsaur [] []