TOC: Service Industries J
Introduction
Service Industries Journal, 29(5)
 : : : TOC
: : journals |
Relevant ARCategory: |
Service recovery model: the integrated view
–Wen-Bao Lin [] []
Profitability in Portuguese service industries: a panel data approach
–Paulo J. Maçãs Nunes; Zélia M. Serrasqueiro; Tiago N. Sequeira [] []
Testing the effectiveness of the proposed UK ‘competition test’
–Rebecca Hughes; Alan George Hallsworth; Graham Clarke [] []
Using involvement for segmenting the adoption of e-commerce in travel
–Miguel Moital; Roger Vaughan; Jonathan Edwards [] []
Multi-dimensional role of trust in Internet banking adoption
–Shumaila Yousafzai; John Pallister; Gordon Foxall [] []
An empirical examination of perceived retail crowding, emotions, and retail outcomes
–Jiunn-Ger Tony Li; Jai-Ok Kim; So Young Lee [] []
Geographic market entry of Taiwan securities firms
–Hsien-Jui Chung; Chun-Chung Chen; Hsuan Lo [] []
Customer-driven philosophy in the banking industry under different ownership status: the case of Greece
–Lucas G. Papazissimou; Antonios Georgopoulos [] []
Assessing performance in services: the travel agency industry
–Ricardo Sellers-Rubio; Juan L. Nicolau-Gonzálbez [] []
What makes a good citizen in service settings?
–Mei-Ling Wang [] []