TOC: J Services Mar
Introduction
Journal of Services Marketing, 23(3)
 : : : TOC
: : journals |
Relevant ARCategory: |
Satisfaction in technology-enabled service encounters
–Suzanne C. Makarem, Susan M. Mudambi, Jeffrey S. Podoshen [] []
Pre-purchase decision-making for a complex service: retirement planning
–Catherine Rickwood, Lesley White [] []
Information transparency and digital privacy protection: are they mutually exclusive in the provision of e-services?
–Humphry Hung, Y.H. Wong [] []
Service-to-service marketing: relationships between law firms and hospitals
–Paul Sergius Koku [] []
B2B services: linking service loyalty and brand equity
–Papassapa Rauyruen, Kenneth E. Miller, Markus Groth [] []
Does “true” personal or service loyalty last? A longitudinal study
–Liliana L. Bove, Lester W. Johnson [] []
Service performance and procedural justice: the mediating roles of family life cycle and culture
–William Nance, Darin White [] []