TOC: J Financial Services Mar
Introduction
Journal of Financial Services Marketing, 14(1)
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: : journals |
Relevant ARCategory: |
Editorial
–Tina Harrison Editor []
The effects of perceived salesperson listening effectiveness in the financial industry
–Jasmin Bergeron and Michel Laroche [] []
Personal acquaintances and salespeople in financial services: Differences between customers and friends
–Lars Backstrom, Leyland Pitt, Colin Campbell and Deon Nel [] []
Salesperson empowerment in Spanish banks: A performance-driven view
–Jose M Barrutia, Jon Charterina and Ainhize Gilsanz [] []
Rethinking models of technology adoption for Internet banking: The role of website features
–Abdullatif I Alhudaithy and Philip J Kitchen [] []
Assessment of the psychometric properties of SERVQUAL in the Canadian banking industry
–Riadh Ladhari [] []
Seven myths of financial planning and baby boomer retirement
–Joseph F Coughlin and Lisa A D’Ambrosio [] []
Speaking my language?
–Andy Wood [] []
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