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TOC: J Financial Services Mar

Introduction

Journal of Financial Services Marketing, 14(1)

 : : : TOC

: : journals

 

Relevant ARCategory:  


Editorial
Tina Harrison Editor []

The effects of perceived salesperson listening effectiveness in the financial industry
Jasmin Bergeron and Michel Laroche [] []

Personal acquaintances and salespeople in financial services: Differences between customers and friends
Lars Backstrom, Leyland Pitt, Colin Campbell and Deon Nel [] []

Salesperson empowerment in Spanish banks: A performance-driven view
Jose M Barrutia, Jon Charterina and Ainhize Gilsanz [] []

Rethinking models of technology adoption for Internet banking: The role of website features
Abdullatif I Alhudaithy and Philip J Kitchen [] []

Assessment of the psychometric properties of SERVQUAL in the Canadian banking industry
Riadh Ladhari [] []

Seven myths of financial planning and baby boomer retirement
Joseph F Coughlin and Lisa A D’Ambrosio [] []

Speaking my language?
Andy Wood [] []