TOC: Service Industries J
Introduction
Service Industries Journal, 29(3)
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Relevant ARCategory: |
The construction of local authenticity: an exploration of two service industry cases
–Sara Värlander [] []
An integrated model of customer loyalty: an empirical examination in retailing practice
–Yen-Chun Chen; Yung-Cheng Shen; Shuling Liao [] []
Displayed emotions to patronage intention: consumer response to contact personnel performance
–Edward Shih-Tse Wang [] []
Determinants of industry performance: region vs. country effects in knowledge-intensive service industries
–Yi-Min Chen [] []
Using fuzzy analytic hierarchy process to evaluate service performance of a travel intermediary
–Chin-Tsai Lin; Chuan Lee; Wen-Yu Chen [] []
Integration and organisational learning capabilities in third-party logistics providers
–Kuo-Chung Shang [] []
A data envelopment analysis on assessing the competitiveness of Korean hotels
–Hokey Min; Hyesung Min; Seong Jong Joo [] []
Operating performance of European bank mergers
–Ahmad Ismail; Ian Davidson; Regina Frank [] []
Pricing of card payment services in Scandinavian banking
–Magnus Willesson [] []
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