TOC: J Res Con
Introduction
Journal of Research for Consumers, 15
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Relevant ARCategory: |
When Does Consumer Empowerment Lead to Satisfied Customers? Some Mediating and Moderating Effects of the Empowerment-Satisfaction Link
–Gary L. Hunter and Ina Garnefeld
Consumer Exit, Voice, and ‘Power’ on the Internet
–S. Umit Kucuk
Title: The Retail Shopping Experience for Low-Literate Consumers
–Roland Gau and Madhubalan Viswanathan
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