TOC: J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 16(1)
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Relevant ARCategory: |
An examination of consumer embarrassment and repatronage intentions in the context of emotional service encounters
–Debra Grace [] []
From spending to understanding: Analyzing customers by their spending behavior
–Philipp E. Otto, Greg B. Davies, Nick Chater, Henry Stott [] []
Development of Finns’ price knowledge after the changeover to the euro
–Anu Raijas, Ville Aalto-Setälä [] []
Investigating the dynamics of service attributes in multi-channel environments
–Harold Cassab [] []
Customer acceptance of RFID technology: Evidence from the German electronic retail sector
–Gordon Müller-Seitz, Kirsti Dautzenberg, Utho Creusen, Christine Stromereder [] []
When income matters: Customers evaluation of shopping malls’ hedonic and utilitarian orientations
–Thomas Allard, Barry J. Babin, Jean-Charles Chebat [] []
How does shopper-based mall equity generate mall loyalty? A conceptual model and empirical evidence
–Jean-Charles Chebat, Kamel El Hedhli, M. Joseph Sirgy [] []
Efficiency vs. market power in retailing: Analysis of supermarket chains
–Ricardo Sellers-Rubio, Francisco J. Más-Ruiz [] []
Utilitarian and hedonic shopping value in the US discount sector
–Jason M. Carpenter, Marguerite Moore [] []
Shopping value in online auctions: Their antecedents and outcomes
–Min-Young Lee, Youn-Kyung Kim, Ann Fairhurst [] []