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TOC: J Services Mar

Introduction

Journal of Services Marketing, 22(4)

 : : : TOC

: : journals

 

Relevant ARCategory:  


Singapore credit cardholders: ownership, usage patterns, and perceptions
Lydia L. Gan, Ramin C. Maysami, Hian Chye Koh [] []

Determinants of behavioral intentions in the mobile internet services market
Pavlos A. Vlachos, Adam P. Vrechopoulos [] []

Affect and the role of corporate customer expertise within legal services
Tony Garry [] []

The impact of experiential consumption cognitions and emotions on behavioral intentions
J. Enrique Bigné, Anna S. Mattila, Luisa Andreu [] []

When something goes wrong and no one is around: non-internet self-service technology failure and recovery
Lukas P. Forbes [] []

Tipping and its alternatives: business considerations and directions for research
Michael Lynn, Glenn Withiam [] []