TOC: J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 15(5)
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Relevant ARCategory: |
Exploring asymmetric effects in the formation of retail price satisfaction
–Stephan Zielke [] []
Key influencers and inhibitors on adoption of the Internet for banking
–Mark Durkin, Deirdre Jennings, Gwyneth Mulholland and Stephen Worthington [] []
Consumer shopping value, satisfaction and loyalty in discount retailing
–Jason M. Carpenter [] []
Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty
–Kerrie Bridson, Jody Evans and Melissa Hickman [] []
The CRM process in retail and service sector firms in Japan: Loyalty development and financial return
–Chieko Minami and John Dawson [] []
On the impact of loyalty cards on store loyalty: Does the customers’ satisfaction with the reward scheme matter?
–Nathalie T.M. Demoulin and Pietro Zidda [] []
Shopping trip value: Do stores and products matter?
–Vien Chau Stephanie Diep and Jillian C. Sweeney [] []
Shopping enjoyment and store shopping modes: The moderating influence of chronic time pressure
–Hye-Young Kim and Youn-Kyung Kim [] []
Do extrinsic cues affect purchase risk at international e-tailers: The mediating effect of perceived e-tailer service quality
–Julian Ming-Sung Cheng, Edward Shih-Tse Wang, Julia Ying-Chao Lin, Lily S.L. Chen and Wen Hsien Huang [] []